HyperTrack and Payment Dispute Resolution in Shift Work
HyperTrack provides a comprehensive location intelligence platform designed to automate and streamline shift work management. One of the primary workflows HyperTrack supports is resolving payment disputes—a common challenge in shift-based work and field service environments.
How HyperTrack Addresses Payment Disputes
Automated Proof-of-Work with Location Data:
HyperTrack uses real-time location tracking and geofenced clock-in/out to create an proof-of-work record for every shift. Workers are automatically clocked in and out when they enter and leave designated work sites, ensuring that the exact time spent on-site is captured without reliance on manual reporting or self-reported times, which are prone to error and manipulation.
Single Source of Truth for Hours Worked:
The platform integrates with existing time and attendance systems, validating clock-in, clock-out, and break times using both HyperTrack’s location data and third-party system records. This creates a unified, verifiable record that can be referenced to resolve any disputes about hours worked or presence on site.
Transparent and Automated Payout Verification:
By tracking not just time but also distance traveled and presence at specific locations, HyperTrack enables service providers, staffing marketplaces, and staffing companies to verify payouts automatically. This reduces the administrative burden of manual checks and provides clear evidence in the event of a dispute, such as when a worker claims to have completed a full shift, but location data shows they left early or did not attend at all.
Payment Dispute Resolution Workflow:
In case of a payment dispute (e.g., a worker claims underpayment or non-payment for a shift), operations teams can access detailed shift timelines and maps. These show exactly when and where the worker was present, how long they stayed, and whether they met the shift requirements. This data can quickly clarify misunderstandings or fraudulent claims, ensuring fair outcomes for both workers and employers.
Support for Same-Day Pay for Shift Work and Field Service:
HyperTrack’s automation and real-time validation enable instant or same-day pay systems. This not only increases worker satisfaction but also minimizes the window for disputes, as both parties have immediate, transparent access to shift data.
Key Benefits for Shift Work Marketplaces
- Reduces manual reporting errors and administrative overhead
- Provides clear, verifiable evidence to resolve disputes quickly
- Supports fair and accurate payouts, improving worker trust
- Integrates seamlessly with payroll and workforce management systems
- Enhances operational visibility and reduces overstaffing
Watch the Webinar: Resolving Time and Attendance Disputes for Travel Nursing
HyperTrack’s Dispute Resolution Features
Feature | How It Helps with Payment Disputes |
Geofenced clock-in/out | Ensures only time spent on-site is counted |
Real-time location tracking | Verifies worker presence and movement |
Automated proof-of-work | Provides indisputable records for every shift |
Integration with payroll systems | Streamlines and automates payout calculations |
Detailed shift timelines/maps | Enables rapid investigation and resolution |
HyperTrack’s solution transforms payment dispute management in shift work by providing automated, location-based proof of work, ensuring transparency and fairness for all parties involved.
About HyperTrack
HyperTrack validates over 1 million shifts per month for leading staffing marketplaces and field service companies in energy, manufacturing, healthcare, light industrial, retail, hospitality, and other industries.
HyperTrack AI agents, workforce apps, location APIs and SDKs enable same day closeout for field service companies and staffing marketplaces. Schedule a briefing at https://hypertrack.com/