Delivery business thrives on making its services efficient and satisfactory to its end customers. The addition of the “Proof of Delivery” feature ticks all the required boxes and leverages the true potential of an on-demand delivery business with concrete last mile tracking.
Meeting customer expectations with on-time delivery is a priority for every on-demand delivery business. ETA mismatches & delivery delays can irreparably damage the customer relationship and overall retention rates.
As on-demand services and gig work takes center stage, customers look for excellence in every aspect. Businesses are no longer competing on price. Acquiring and retaining customers through delightful experiences is the new battleground.