HyperTrackDocs
WebhooksOrdersETA & Delays

Order First ETA

Webhook payload sent when HyperTrack calculates the first ETA for an order.

Order First ETA Webhook Payload

[
  {
   "created_at":"2021-01-01T14:01:00.000000Z",
   "recorded_at":"2021-01-01T14:00:00.000000Z",
   "device_id":"00112233-4455-6677-8899-AABBCCDDEEFF",
   "worker_handle": "Worker-1",
   "account_id":"6784e919-7168-4f61-b686-2020f547637f",
   "type":"order",
   "data":{
      "value":"first_eta",
      "order_handle":"DGC127092",
      "route_handle":"4359cc65-90dd-4b2b-875b-26e6d2eba11d",
      "remaining_distance": 2582,
      "remaining_duration": 410,
      "scheduled_at":"2021-01-01T14:30:00.000Z",
      "start_by":"2021-01-01T14:22:00.000Z",
      "status":"ongoing",
      "share_url":"https://trck.at/vr1RNLq",
      "metadata":{
         "storeId":"123490809808",
         "customerName":"Andrew"
        }
     },
   "version":"3.0.0"
  }
]
NameTypeMandatoryDescription
data.valuestringYesfirst_eta
data.order_handlestringYesUnique handle for the Order
data.route_handlestringYesUnique identifier of the route containing the order
data.statusstringYesStatus of the order - ongoing
data.share_urlstringYesContains tracking url of the order to provide real time visibility of worker on route of this order
data.metadataobjectNoMetadata that you have assigned to this order
data.remaining_distanceintYesDistance remaining in meters
data.remaining_durationintYesTime remaining to reach destination as per current location in seconds
data.scheduled_atstringNoTime the worker is expected at the order destination, as set on the order. ISO 8601 UTC
data.start_bystringNoLatest time the worker can leave their current location and still reach the order by scheduled_at. It follows the route sequence, adds service time at earlier stops, and uses predicted traffic for that time of day. HyperTrack calculates it once, at the first ETA, and does not update it with later ETAs. The same value is in the order's estimate.start_by. Present only when the order has scheduled_at. ISO 8601 UTC