Outage Ended · HyperTrack Docs

This webhook is sent when a worker's outage ends and the device tracks again. The platform sends it one time when tracking resumes, not one time for each open outage. It closes all open outages on the device, and data.outage_code is the code of the most recent outage_started. See How outages open and close.

[
  {
    "type": "worker",
    "device_id":"AB930CCD-50A9-4ECA-8758-D7CB09058606",
    "data": {
      "value": "outage_ended",
      "outage_category": "behavioural",
      "outage_code": "location_permissions_denied",
      "outage_label": "Location permissions denied",
      "outage_description": "The worker explicitly denied permissions in response to system prompt or in Settings > App Name > Location on iOS. On Android, the worker should change location permission to 'Allow' in App Info > Permissions > Location."
    },
    "recorded_at": "2024-11-28T12:45:00.000Z",
    "location": {
        "type": "Point",
        "coordinates": [
          77.643271,
          12.94964
        ]
    },
    "worker_handle": "ram@123",
    "version": "3.0.0"
  }
]

Name	Type	Mandatory	Description
data.value	string	Yes	`outage_ended`
data.outage_category	enum	Yes	adversarial, behavioural, sporadic, os, reachability
data.outage_label	string	Yes	Short human-readable label corresponding to outage_code. Suitable for displaying in dashboards or alerts.
data.outage_code	string	Yes	Machine-readable identifier of the outage reason. Use this as the discriminator for programmatic handling (e.g., to distinguish permission revocation from network outages or OS-driven kills).
data.outage_description	string	Yes	Long human-readable description of the outage with remediation guidance the worker can follow to resolve it. Phrased for the worker’s perspective.
worker_handle	string	Yes	Unique Handle of the worker.
device_id	string	Yes	Unique Identifier of the device which is being used by worker
location	GeoJSON	Yes	Location in [GeoJSON format] where outage is resolved

For every outage_code value, see Outage Codes.