Tech That Bolsters Customer Trust with Accountability and Transparency

Technology in field service is often designed to tell customers a story that data alone can not communicate. By giving customers a clear picture of what, when and where an incident occurred, tech teams build credibility and trust. More importantly, this gives customers the powerful ability to predict and mitigate or at least plan for particular events. This session delves into the importance of location in these scenarios and how it helps gives customers a special edge in improving their operations.