Location-Based Workflows

Backfilling Last-minute Cancellations

HyperTrack delivers over 95% fill rate with real-time matching of the workers with shifts

Last-minute Cancellations Happen All the Time

Lisa, a travel nurse, got into a fender bender on her way to a patient visit.

She had to tap "Emergency Unavailable" in her app.

Nia, another qualified nurse just finishing her shift nearby, received a ping: "Urgent visit at 2 PM".

With one tap, Nia accepted and was on her way.

30 minutes later:

Lisa could focus on her incident, no stress.
The patient got cared on time.
Nia earned bonus pay for the extra shift.

No panic. No delay. No missed care.

Lisa, a travel nurse, got into a fender bender on her way to a patient visit.

She had to tap "Emergency Unavailable" in her app.

Nia, another qualified nurse just finishing her shift nearby, received a ping: "Urgent visit at 2 PM".

With one tap, Nia accepted and was on her way.

30 minutes later:

Lisa could focus on her incident, no stress.
The patient got cared on time.
Nia earned bonus pay for the extra shift.

No panic. No delay. No missed care.


What HyperTrack did the background:     
•  Flagged the last-minute cancellation    
•  Performed a nearby search, and found another nurse—nearby, available, and with the same skillset.    
•  Re-assign the visit to the available nurse

Why Late Cancellation matters

Late cancellations reduce fill rate and revenue

Erode customer trust, cause churn

Overstaffing adds cost

Nearby Search Instantly Backfills Cancellations

Find workers closest to order destinations, sorted by distance or live traffic based ETA

Filter searches based on worker profile to find workers best suited for specific order requirements

Include workers on routes to dynamically find the best worker for an order to optimize your KPIs

What Our Customers Say

"Tech such as Geo-location capabilities transformed the consumer experience and they are improving the experience of healthcare staffing. We are working with the HyperTrack team to add it to our experience."
Ben Chapman

Ben Chapman

Product Leader, Nursa

Stop losing shifts to cancellations. Get started today!