Meeting customer expectations with on-time delivery is a priority for every on-demand delivery business. ETA mismatches & delivery delays can irreparably damage the customer relationship and overall retention rates.
As on-demand services and gig work takes center stage, customers look for excellence in every aspect. Businesses are no longer competing on price. Acquiring and retaining customers through delightful experiences is the new battleground.
In the age of Amazon, are you still struggling to compress your delivery time and delight your customers? Is the process to arrange and manage deliveries turning out to be a herculean task? So what’s next.