Jean Cook

Top 50 leaders shaping the gig economy
Jean Cook
COO
Travel Nurse Across America

Whether you’ve been a traveling healthcare professional for years or you’re just starting out, we understand the challenges life on the road can bring. Our team has the most experience in the industry and we use it to make sure our travelers have a smooth, headache-free experience each and every time. If you’re looking for a traveling healthcare professional job, let us put our knowledge to work for you. It won’t take long for you to see why Travel Nurse Across America is one of the best traveling healthcare professional agencies in America. But don't just take our word for it – see what our travelers have to say.

The TNAA Story

Travel Nurse Across America (TNAA) was founded in 1999 by individuals who believed they could improve the travel nursing industry. The company was established with a vision of placing talented caregivers in jobs that are most aligned with their skills and careers, guided by a culture of transparency and customer service.

TNAA has grown significantly since its founding, expanding from primarily placing travel nurses to now also offering allied health professional staffing services. The company's focus on technology has helped it stand out in the competitive healthcare staffing industry, leading to TNAA becoming one of the fastest-growing healthcare staffing firms in the US, operating in all 50 states and recognized as a top travel nurse agency.

TNAA partners with hospitals across the country to provide the most qualified nursing and allied talent. This intense focus on finding and matching the most skilled travelers results in improved outcomes for their partners, such as lower readmits and better patient satisfaction scores.

This attention toward a high quality talent pool also supports their ability to extend continuity of care with a highly trained group of travel nurses. With over 60% of TNAA’s travel nurses holding a BSN, TNAA maintains a high retention rate of 70%, making their talent pool one of the most consistent and qualified in the industry.

TNAA Leadership 

TNAA’s emphasis on technological advancement and data transformation is reflected in it’s leadership team. With a commitment to innovation, growth, and operational efficiency, the TNAA leadership team is comprised of seasoned industry leaders who can steer it’s trajectory as one of the fastest-growing healthcare staffing companies in the country. 

Jean Cook, COO of TNAA is an example of such a leader. As an executive with over 30 years of experience in finance, HR, and risk management, she joined TNAA in 2016 as the CFO and transitioned to the COO role in July 2020.

As COO, Jean oversees TNAA's ongoing operations, focusing on promoting the company's vision and strategic plan.  Jean's leadership has been widely recognized in the industry, she was named one of the Top 50 COOs by OnConferences and selected as one of the "Power Women 2020" by Arkansas Money and Politics.

Impact at TNAA

Under Jean's leadership, TNAA has continued to thrive in the healthcare staffing industry.  In the last year, she oversaw Travel Nurse Across America’s move of costing/pricing to operations, and her team implemented significant improvements in service to travelers and management of gross margin. Currently, Cook is involved in the search for additions to TNAA’s portfolio of services.

Jean Cook's extensive experience and strategic vision continue to drive TNAA's success in the competitive healthcare staffing market, solidifying its position as a leading provider of travel nurse staffing and MSP services in the United States.

The TNAA Solution

Travel Nurse Across America (TNAA) stands out in the industry due to its proprietary technology solutions, which include:

  • Proprietary operating system: TNAA has developed its own Applicant Tracking System called "My Stuff," which manages various aspects of their operations.
  • Custom documentation: The company has created its own skills checklists and standard exams, avoiding third-party services.
  • Fully integrated system: TNAA's operating system covers all aspects of service, including housing, payroll, and benefits, streamlining processes for both the company and travelers.
  • Job alerts and online administration: The majority of traveler documentation can be completed and signed online and travelers can set up job alerts with accurate notifications, enabling travelers to truly work-on-the-go. 

Retention and Nurse Experience

In an environment where it is highly competitive to secure qualified talent, TNAA is able to attract and retain talent due to their reputation and the benefits they extend to their talent pool. Nurses commonly choose TNAA over other agencies for several key reasons:

Transparency and Trust

TNAA prioritizes honesty and openness, providing clear details about assignments, pay packages, and contract terms upfront.

Comprehensive Benefits

The agency offers day-one benefits, including medical, dental, and vision insurance, as well as a 401(k) plan with company matching.

Flexible Housing Options

Nurses can choose between fully furnished company-provided accommodations or a generous housing stipend.

Personalized Support

Each nurse is assigned a dedicated recruiter who acts as a point of contact throughout their journey, offering guidance and assistance.

User-Friendly Technology

The agency's proprietary operating system and online portal streamline administrative tasks for nurses.

Seamless Credentialing and Onboarding

TNAA's QA team assists with documentation, licensing, and appointment scheduling, making the transition process smooth.

These factors contribute to TNAA's reputation as a platform for travel nurses, offering a combination of professional support, financial benefits, and career growth opportunities.

More About TNAA

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