HyperTrack Pricing

Free, pay-as-you-go, and custom pricing for live location logistics

Trips
Order tracked with live location
Destination arrival, exit, service time, deviation
Order and Trip summary

+ Order tracked with ETA, delays

+ On-demand order assigned to nearest eligible app user
+ Scheduled order assigned with optimized route
+ On-demand order pooling in live Trip

Nearby
Nearby search with app user filter
Results sorted by drive ETA
Deep search to include inactive app users

Geofences
Visit tracked with stop, route & idle time
Route distance between visits
Geofence management through UI & API
Visit outcome tags and productivity scores

Geotags
Visit tagged by app user
Deviation from expected location
Route time and distance between geotags
Offline handling

Views
Embeddable ops views
Mobile web views with short URL
SDK for native app views
GraphQL for web apps

Webhooks
Markers with summary
Real-time location stream

Reports
CSV download through ops views
JSON and CSV through export APIs

API calls
RESTful APIs for App Users, Trips and Geofences

Features
Trips

Trips
Order tracked with live location
Destination arrival, exit, service time, deviation
Order and Trip summary

+ Order tracked with ETA, delays

+ On-demand order assigned to nearest eligible app user
+ Scheduled order assigned with optimized route
+ On-demand order pooling in live Trip

Nearby
Geofences
Geotags
Data retention
Support
Interfaces
Views
Webhooks
Reports
API calls
Starter

Implement and test your location-based automation for free

free
 
Start for free
No credit card required
Up to 100k events/mo
Up to 100k events/mo
100 Orders/mo
100 Orders/mo
100 Searches/mo
100 Nearby searches/mo
100 Visits/mo
100 Geofence Visits/mo
100 Geotags/mo
100 Geotags/mo
10 days
10 days of Data retention
Public
Public support
Free Views
Free
Free Webhooks
Free Reports
Free API calls
Production

Simple, metered billing—pay for what you use

starts at $119/month

No contract. Billed monthly.

Start for free
No credit card required
Talk to an expert
No credit card required
Unlimited events
Unlimited events
$0.08/order (track visit only)
$0.08/order (track visit only)

1

62,500+

$0.20/order (track with ETA)
$0.20/order (track with ETA)

1

25,000+

$0.25/order (assign and track)
$0.25/order (assign and track)

1

20,000+

$0.05/search
$0.05/nearby search

1

100,000+

$0.04/visit
$0.04/geofence visit

1

125,000+

$0.02/geotag
$0.02/geotag

1

250,000+

10 days
10 days of Data retention
Private
Private support
Unlimited Views
Unlimited
Unlimited Webhooks
Unlimited Reports
Unlimited API calls
Custom

Predictable, custom billing—discounted rates

starts at $999/month

Annual contract. Billed monthly.

Unlimited events
Unlimited events
Get a quote starting at 20% discounted rates. Get a custom quote for your usage volumes and contract term. Pay-per-user options available.
30 days
10 days of Data retention
Private
Private support
Unlimited Views
Unlimited
Unlimited Webhooks
Unlimited Reports
Unlimited API calls

Pre-Pay and Save

Purchase HyperTrack services in advance to lock in discounts and secure predictable costs. Unused funds roll over with renewed or upgraded agreements. Request a quote.

Frequently Asked Questions

How far can I go with the Starter Plan?

The Starter Plan is great for trying the fully-featured product features and testing your integration  for as long as you want before going to production. Once you a ready to start rolling out to field users on the move, it is time to go to production.

When should I choose the Production plan?

Production is the best way to start. You only pay for the business value delivered (orders, searches, visits, geotags), irrespective of the number of app users tracked. This gives you most control, flexibility and predictability as you scale up.

What if I don't use features and just track users?

If you want to start by just tracking users, you can. Each app user tracked without use of features (orders, nearby, trips, geofences, geotags) will be billed at $1 per month.

When should I consider the Custom plan?

Get a quote for a custom plan when your monthly bill starts to exceed $1,000 per month. Forecast your feature usage and secure a discounted fee that fits your business model. You get predictability in budgeting costs, while still enjoying the benefits of paying for what you use each month.

Do you offer volume discounts?

Yes. With volume term commitments of one year or more, you get discounted rates that apply to all features.

Is there a way to simply track user location without using features?

Yes. We offer this option to high volume customers tracking over 5,000 users per month.

Do you have a staging account for production customers?

Yes, once you are in production, we recommend that you set up a separate account as staging. Staging accounts have fewer rate limits than start accounts. They help you keep your test and production environments separate. Staging accounts are free.

Do I get billed for the number of views, API calls, webhooks or exports?

No. Consuming the features through all interfaces is unlimited use with no additional fee.

Why am I charged multiple times for the same user in my Custom pay-per-user plan?

HyperTrack uses unique device identifiers to match tracked devices with users. Android and iOS generate new device IDs when users uninstall and reinstall an app. If you use unique identifiers in your device name, we can set up billing such that you do not get charged for multiple devices for the same user. If you are facing this issue, contact us at billing@hypertrack.com.

We’re Here to Help

HyperTrack's global team is distributed across timezones and we are highly responsive across channels. Reach out through the support community on Slack, Twitter DM, email or schedule a call.