Building AI Agents with Empathy for Workers

AI doesn't need to be opaque. In shift work, workers need assistance in their day-to-day and agents can help at a level of nuance and scale that is not always possible with hundreds or even thousands of workers in motion. Learn how AI agents can bring automation and transparency to deliver improved experiences for workers, operations teams and onsite managers in light industrial scenarios.

Waynn Lue is the VP of Engineering at Wonolo, a tech-enabled marketplace staffing company. He currently leads a 60+ person team spanning engineering, DevOps, QA, and IT across three different continents including North America, Asia, and South America. Wonolo has raised over $140M in financing from top-tier Silicon Valley venture capital firms including Sequoia Ventures, Bain Capital Ventures, and Franklin Templeton. Previously, Waynn was the CTO and Co-Founder of Joymode, a membership rental service backed by Homebrew, Naspers Ventures and others, growing the company from start to 70+ employees. Joymode was acquired by XRC Labs, where Waynn continued to drive the engineering vision for the Joymode product.