Building a Reliable Childcare Marketplace Without Losing Trust

McKenzie Dzurnak

Co-founder & COO, Tandem

About Session

Tandem staffs substitute teachers and childcare workers, a pool that needs real credentials and has high employment optionality. The demand for high-quality workers is central to the business so it is important to balance feedback and reliability to optimize the worker's experience. This session dives into how trust can be scaled to ensure clients and workers trust have the best experience while delivering care.

Speaker

McKenzie Dzurnak

Co-founder & COO, Tandem