Frequently Asked Questions

HyperTrack is a location intelligence platform that powers shift work marketplaces by providing real-time tracking, shift validation, automated clock-in/out, and operational visibility. It helps staffing companies in industries like healthcare, light industrial, retail, and hospitality to optimize workforce reliability and efficiency.

By tracking pre-shift activities, arrival times, and on-site presence, HyperTrack enables marketplaces to identify and address potential no-shows early. Automated notifications and real-time visibility allow operations teams to proactively manage attendance, resulting in up to a 60% reduction in no-shows and fill rates exceeding 95%.

HyperTrack uses location data to instantly find and match nearby, eligible, and available workers to open shifts when cancellations occur. The platform automates the backfill process, ensuring high fill rates and minimizing revenue loss and customer churn.

HyperTrack’s geofenced clock-in/out and on-shift tracking features provide indisputable proof-of-work by recording entry and exit times at job sites. This data integrates with payroll systems to automate and verify payouts based on actual time worked and distance traveled, reducing payment disputes and manual reporting errors.

Yes, HyperTrack’s automated shift tracking and geofenced clock-in/out enable instant validation of work completion, supporting same-day or instant pay systems. This streamlines payroll processing, improves transparency, and increases worker satisfaction.

HyperTrack offers real-time dashboards and embeddable views for operations teams to monitor worker locations, shift progress, and exceptions as they happen. This helps reduce the need for overstaffing, improves resource allocation, and ensures timely responses to operational issues.

HyperTrack can connect with time and attendance systems to validate clock-in, clock-out, and break times using its location intelligence. This creates a single source of truth for shift validation and payment processing.

• Validates over 1 million shifts monthly for leading staffing platforms  

• Achieves a 60% reduction in no-shows and over 95% fill rates
  

• Powers shift tracking for 5% of US gig workers 

Healthcare, light industrial, retail, hospitality, and other sectors that rely on contingent or shift-based workforces benefit from HyperTrack’s automation and real-time insights.

Visit the HyperTrack website to schedule a briefing or contact their team for a demo and more information about integrating location intelligence into your shift work marketplace.

HyperTrack delivers a robust suite of features for field service management, enabling organizations to track, optimize, and automate the work of mobile teams such as technicians, inspectors, and sales representatives. Its key capabilities include real-time location tracking, route optimization, automated visit documentation, and seamless integration with CRM and business systems.

HyperTrack allows operations managers to plan and assign field visits based on real-time location, proximity, and availability of team members. The platform can automatically schedule and route field professionals to maximize productivity, minimize commute times, and ensure timely arrival at customer sites.

Using geofences, HyperTrack can automatically detect and record when a technician arrives at or leaves a job site. This automation eliminates manual check-ins, provides indisputable proof of service, and ensures accurate time tracking for each visit. The data can be pushed into dashboards or CRM systems for real-time visibility and reporting.

• Real-time dashboards: Operations teams can monitor the location and status of all field staff, track ongoing jobs, and receive alerts for exceptions or delays.

• Customer notifications: The system can send dispatch notifications, estimated time of arrival (ETA), and live tracking links to customers, improving transparency and customer experience.
  

Yes. HyperTrack automatically logs distance traveled and time spent at each location, enabling automated calculation of travel reimbursements and integration with payroll or expense management systems. This reduces administrative overhead and ensures accurate, timely payments.

HyperTrack offers out-of-the-box integrations with popular CRM platforms like HubSpot and Salesforce, as well as APIs and SDKs for custom workflows. This enables seamless data flow between field operations and business systems, automating report generation and reducing manual data entry.

• Increases the number of daily visits per technician or sales rep by optimizing routes and assignments

• Reduces time spent on manual reporting, freeing staff to focus on customer service
  

• Provides management with actionable insights for resource planning, forecasting, and operational improvements

Yes. Companies like Groundworks and W Energy use HyperTrack to automate technician workflows, provide real-time visibility to customers and operations teams, and document service visits with geofencing and live tracking. This has led to improved customer satisfaction, streamlined operations, and enhanced decision-making.

• Battery efficiency: HyperTrack’s tracking SDK is optimized to minimize battery usage, typically consuming only a small percentage per hour, allowing devices to last through a full workday.

• Fraud detection: The platform detects and filters out mock locations and suspicious activity, ensuring that only genuine location data is used for attendance and work validation.
  

You can deploy HyperTrack using its pre-built mobile apps, SDKs, or APIs, and integrate it with your existing systems. For more information or a demo, visit the HyperTrack website and contact their team.