VP of Marketing
HyperTrack is looking for a marketing leader to build a category creating company. You are a rigorous first principles thinker with a deep understanding of the modern go-to-market playbook. Your marketing strategy is anchored in a deep understanding of user value and product, and the infinite ways they can be connected to unlock demand. Ideally, you have been through a product-led growth cycle as one of the first marketers at a category leading company.
We are looking for a marketing leader who can build and manage a team of product marketing managers, demand generation marketers, digital marketers and developer relations professionals. Experience with managing agencies and vendors for PR & communications, rich media collateral, account-based marketing, SEO and SEM would be a strong plus. You would work closely with VP Sales to develop and own the marketing pipeline to propel the company’s ARR to the next order of magnitude.
You have the ambition and stomach to join at an early growth stage where the business has achieved product-market fit with strong user love, and is now investing in product-led GTM to build the largest community of logistics tech builders in the world.
Roles and responsibilities
- Create the logistics cloud category with incisive thought leadership in a large yet deeply fragmented market place
- Build the largest global community of logistics tech builders that in turn builds the future of the logistics tech industry and expands it past $100B
- Amplify the voice of the user and provide them a platform to share their solutions and innovations with other users in the community
- Establish a developer-centered brand at product-first companies
- Build and manage an awesome team of marketers spanning PMM, DMM, DevRel and other key marketing functions of a modern GTM
- Develop sharp competitive positioning so users can differentiate against device-to-cloud location and map APIs of Google, Amazon, Apple, Microsoft and other large platforms
- Develop key partnerships with the ecosystems of cloud, maps, CRM, POS, developer tools and other adjacent opportunities to distribute
Requirements and experience
- Must be an early marketer at a category creation company with direct contributions to thought leadership and differentiated value creation
- Must be a product-focused marketer with a deep sense of wonder about the power of APIs to unlock the impossible and create magic
- Must be conversant with modern GTMs that combine bottom-up product-led growth with classic top-down marketing
- Should have proven leadership experience with building and managing a marketing team
- Should have built a marketing ops engine based on product usage and in-app behavior signals
- Prior experience with location and mapping would be a plus
- Prior experience with supply chain and logistics of ecommerce would be nice
- Bachelor’s with an engineering degree is preferred
Product Manager
Description
HyperTrack is an API Partner for Logistics Tech builders. We help companies accelerate the transition to the on-demand economy build logistics applications that feel like the future.
Product Managers at HyperTrack are the voice of the customer and own the vision and roadmap of new products. The Applications team in HyperTrack builds products to improve the builder experience on HyperTrack and to help operations leaders monitor and improve operations. We are seeking an experienced Product Manager to define the vision and roadmap for applications and raise the bar for managing logistics for the on-demand economy.
In this role you will have complete ownership of improving the customer experience on HyperTrack’s applications including identifying and prioritizing new features, estimating their impact, building team alignment, collaborating with engineering teams for development and measuring and improving success.
Culture
- Make customers happy: We are fiercely user-centric and need to focus on solving the customer's problem in ways they might often not know. When in doubt, we put our user's needs ahead of our personal needs.
- The quality-speed flywheel: Speed is existential for startups to discover and fulfill market need, and quality is existential for cloud businesses that customers trust their mission-critical production applications with. We believe that the two exist harmoniously.
- Radically open communication: More transparency makes us better at what we do. In a dynamically changing and fast-growing startup, we operate like owners and trust each other to be the same.
- Proactive and respectful: We take our obligation to dissent seriously, while respecting the diversity in perspectives.
Qualifications
Must:
- Customer obsessed product owner
- Ability to think big
- Success in managing technical products
Should:
- Data driven and detail oriented
- Ability to work with diverse stakeholders
- Excellent communication skills
Nice:
- Experience in building API products
- Experience in last mile logistics
- Prior startup experience
Senior Interaction Designer
Location: Bay Area (Remote)
Role
- You will be a key member of the design team to build web and mobile applications that help businesses manage last-mile logistics.
- You will participate in the development process from definition, through design, build, test, release, and maintenance
- You will focus on improving user experience with interaction design and data visualization
- You will partner with Product, Engineering, and Marketing team to identify user insights and needs and solve complex problems in the logistics space
- Work closely with other designers to create hi-fi mockups based on the design system
Culture
- Make customers happy: We are fiercely user-centric and need to focus on solving the customer’s problem in ways they might often not know. When in doubt, we put our user’s needs ahead of our personal needs
- The quality-speed flywheel: Speed is existential for startups to discover and fulfill market needs, and quality is existential for cloud businesses that customers trust their mission-critical production applications with. We believe that the two exist harmoniously
- Radically open communication: More transparency makes us better at what we do. In a dynamically changing and fast-growing startup, we operate like owners and trust each other to be the same
- Proactive and respectful: We take our obligation to dissent seriously, while respecting the diversity in perspectives
Desired Skills and Experience
Must:
- Obsessive customer experience advocate
- Experience as the design lead over the full life-cycle of applications
- Innovator
Should:
- Prior startup experience
- Prior B2B experience for tech products
- US based - ideally Bay Area
Nice:
- Experience designing workflows involving multiple stakeholders and touch points
- Highly proficient with design tools (we use Figma)
- Prior experience in Logistics
Senior Software Engineer
Role
- You will be a key member of cloud engineering team to build out HyperTrack's location and mapping cloud
- Process real-time contextual location data streams from devices on the move, and generate application-aware ground truth
- Build algorithms and heuristics to infer accurate locations, activity, places, routes, distances, ETAs and other enrichments on top
- Optimize routes for static, dynamic and flexible fulfillment with scheduled and on-demand orders, factoring in availability, capacity, slots, routes and live location
- Use machine learning and feedback loops to enrich location and mapping features, and improve accuracy
- Directly interact with users to listen for the business problem, identify solutions, and then work closely with them to deliver them through the product
Impact
Our customers count on HyperTrack for location-based automation of their business. This means trusting us with making decisions about how orders get fulfilled, customers experience their product, fleets get paid, development teams spend their time and operations are managed.
We are a small team with large ambitions and growing fast. You will have a decisive, foundational and cultural impact on the engineering team and the company.
HyperTrack is changing the way businesses operate. We make things possible that were earlier not possible. As part of our job, we discover new businesses, use cases and sometimes countries(!). Enabling the creation economy and pushing the boundaries of possibility is a daily joy you will experience in your role.
Culture
- Make customers happy: We are fiercely user-centric and need to focus on solving the customer's problem in ways they might often not know. When in doubt, we put our user's need ahead of our personal needs.
- The quality-speed flywheel: Speed is existential for startups to discover and fulfill market need, and quality is existential for cloud businesses that customers trust their mission-critical production applications with. We believe that the two exist harmoniously.
- Radically open communication: More transparency makes us better at what we do. In a dynamically changing and fast growing startup, we operate like owners and trust each other to be the same.
- Proactive and respectful: We take our obligation to dissent seriously, while respecting the diversity in perspectives.
Must, should, and nice to have requirements:
Must
- Strong problem solver
- User oriented
- Curiosity
Should
- B2B SaaS
- Machine learning
- Shipped production software
Nice
- Educational pedigree
- Startup experience
- Location and mapping API
Mobile Applications Engineer — iOS
HyperTrack is the location cloud for modern commerce.
HyperTrack powers the world's logistics solutions and improves operations efficiency for global businesses. Our customers build delivery management, field service management and gig work solutions with our APIs, SDKs and applications. Our cloud processes 600M+ location pings per month to power over 3,000 location-aware apps spanning all inhabited continents.
HyperTrack's software for location-based logistics is used by businesses around the globe to manage deliveries, visits and rides for their fleets. HyperTrack-powered applications include last mile delivery, field service management, gig work, transportation management, workforce automation, on-demand delivery, supply chain and logistics, ridesharing, marketplace aggregators, package delivery, trucking and fleet management.
You will join a remote and global team distributed across the United States, Eastern Europe and India.
The problems you will solve:
- Create, ship, and improve mobile apps, features and sample applications automating logistics with live location tracking for customers around the globe.
- Contribute to design and implementation of performant SDK features and modules to interact with HyperTrack’s cloud, with support for high maintainability.
- Create and expand our open source cross-platform wrappers that expose the SDK APIs for other platforms.
The impact you will have:
Together with your efforts, we will be setting up our customers and our team for long term success. Our customers will have reliable, real-time, battery efficient and accurate mobile location tracking apps and will see accurate data and reports, improve understanding of their fleet efficiency, improve delivery, visits, and rides experiences, and make better decisions.
The final result of our efforts will be creation of a new market category leader powering the world's location-based logistics trusted by businesses worldwide, serving multiple industries and bringing value to customers around the world.
Experience & Skills:
- 3+ years building applications on the iOS platform and its different versions.
- Flexibility and leadership in handling challenges while remaining focused on the responsibility of creating a sustainable and reliable codebase.
- Outstanding and natural ability to process requirements, identify multiple solution options, understand their complexities, and define the required scope of work to get tasks done.
- Experience with RESTful APIs to connect applications to backend services.
- Understanding of Apple’s Human Interface Guidelines.
- Strong knowledge of functional programming using Swift programming language.
Bonus Qualifications:
- BS or MS in Computer Science or related technical field.
- Experience with offline storage, threading, APNs, and performance tuning.
- Contributions to open source projects.
Software Engineer — Android
We are looking for an Android software engineer to help create, build, and maintain location-based applications and features deployed to millions of our customers’ devices.
- Work directly with HyperTrack customers to assist them in deploying your ready-to-use applications and being delighted by them.
- Collaborate with customer product teams who need help forking and customizing your open-sourced applications to meet their use cases.
- Work on HyperTrack’s mobile SDKs to deliver on our promise of accurate live location data with minimal battery drain, achieve smooth integrations, and help customer engineering teams with customer applications deployment to production.
This role requires outstanding communication skills, collaborative problem solving, sophisticated design, and a commitment to creating quality products.
Candidates for this role are ideally based in Eastern Europe and are able to remotely collaborate across multiple time zones with HyperTrack’s platform and mobile teams in Ukraine and San Francisco.
Responsibilities:
- Support and cultivate our product mindset culture by working directly with HyperTrack customers and product management to determine customer needs, analyze requirements, and contribute to planning and executing on our product roadmap.
- Demonstrate flexibility and leadership in handling challenges while remaining focused on the responsibility of creating a sustainable and reliable codebase.
- Design and plan backward- and forward-compatible SDK APIs to preserve existing customer experiences while planning for growth and migration.
- Design and implement performant SDK features and modules to interact with HyperTrack’s back-end platform APIs, with support for high maintainability.
Experience & Skills:
- 3+ years building applications on the Android platform and its different versions
- Outstanding and natural ability to process requirements, identify multiple solution options, understand their complexities, and define the required scope of work to get tasks done
- Knowledge of the Android ecosystem including Maps and Location APIs
- Experience with RESTful APIs to connect applications to backend services
- Understanding of Google’s Android design principles and interface guidelines
- Familiarity with software development best practices and coding standards
- Most importantly: drive, energy, and motivation to succeed at delivering high quality work and delightful customer experiences
Bonus Qualifications:
- BS or MS in Computer Science or related technical field
- Experience with offline storage, background services, threading, FCM, and performance tuning
- Contributions to open source projects
