IMAGINE. BUILD. REPEAT

HyperTrack is the location cloud for modern commerce.

HyperTrack powers the world's logistics solutions and improves operations efficiency for global businesses. Our customers build delivery management, field service management and gig work solutions with our APIs, SDKs and applications. Our cloud processes 600M+ location pings per month to power over 3,000 location-aware apps spanning all inhabited continents.

HyperTrack's software for location-based logistics is used by businesses around the globe to manage deliveries, visits and rides for their fleets. HyperTrack-powered applications include last mile delivery, field service management, gig work, transportation management, workforce automation, on-demand delivery, supply chain and logistics, ridesharing, marketplace aggregators, package delivery, trucking and fleet management.

You will join a remote and global team distributed across the United States, Eastern Europe and India.

OUR CULTURE

MAKE CUSTOMERS HAPPY

We do what we do to make our customers happy

THE QUALITY-SPEED FLYWHEEL

We believe that quality begets speed and speed begets quality

RADICALLY OPEN COMMUNICATION

We value trust with our team, community, and customers

PROACTIVE AND RESPECTFUL

We celebrate differences that help and resolve differences that hurt

OUR CURRENT OPENINGS (5)

Head of Product Marketing

We are building our go-to-market team and invite you to be one of the first leaders in the team. This role drives the direct distribution of the product to enterprises and high-growth startups globally. We have a product that users love. The product and go-to-market strategy has been bottom up, engineering approach is API-first, and pricing is consumption-based. We expect the distribution to be product-led and integration-centric. Market conditions are aligned for us to win and we need a product marketing leader to navigate to this future.

Located in the US or Canada. Remote OK. Market competitive cash and above market stock comp.

Responsibilities:

  • Generate demand from technology leaders implementing location-based logistics solutions
  • Lead product and brand communication across media and user personas
  • Iterate on product strategy and positioning working closely with product manager, role currently served by the founder
  • Activate the paid marketing programs to acquire new users, the company has not spent on marketing to date
  • Nurture and grow the vibrant global community of users, developers and customers who are engaged with HyperTrack
  • Develop the purpose, priority and prestige of brand HyperTrack in the largest target markets

Experience & Skills:

  • 10+ years of relevant experience
  • Proven success in category creation for global B2B SaaS products with usage-based pricing
  • Prior experience with growing early stage startups from headcount of under 20 to over 100
  • Cross-functional operator spanning product, marketing, sales, technology and growth
  • Mission-driven. User-centric. Purpose over process. Outcome over effort.
  • Candidates with prior background or preference in marketing consumer businesses will not be a good fit

Bonus Qualifications:

  • Leadership experience with building teams starting with being the first hands-on member
  • Hiring and managing agencies for PR, AR, communications and market research
  • Domain experience with location, mapping, APIs or infrastructure cloud

Engineering Lead — Cloud

Role

  • Lead the engineering team to build HyperTrack's location and mapping cloud
  • Process real-time contextual location data streams from devices on the move, and generate application-aware ground truth
  • Build algorithms and heuristics to infer accurate locations, activity, places, routes, distances, ETAs and other enrichments on top
  • Optimize routes for static, dynamic and flexible fulfillment with scheduled and on-demand orders, factoring in availability, capacity, slots, routes and live location
  • Use machine learning and feedback loops to enrich location and mapping features, and improve accuracy
  • Directly interact with users to listen for the business problem, identify solutions, and then work closely with them to deliver them through the product
  • Make decisions about when to build, buy, rent, and reuse depending on the context and priorities

Impact

Our customers count on HyperTrack for location-based automation of their business. This means trusting us with making decisions about how orders get fulfilled, customers experience their product, fleets get paid, development teams spend their time and operations are managed.

We are a small team with large ambitions and growing fast. You will have a decisive, foundational and cultural impact on the engineering team and the company.

HyperTrack is changing the way businesses operate. We make things possible that were earlier not possible. As part of our job, we discover new businesses, use cases and sometimes countries(!). Enabling the creation economy and pushing the boundaries of possibility is a daily joy you will experience in your role.

Culture

  • Make customers happy: We are fiercely user-centric and need to focus on solving the customer's problem in ways they might often not know. When in doubt, we put our user's need ahead of our personal needs.
  • The quality-speed flywheel: Speed is existential for startups to disovery and fulfill market need, and quality is existential for cloud businesses that customers trust their mission-critical production applications with. We believe that the two exist harmoniously.
  • Radically open communication: More transparency makes us better at what we do. In a dynamically changing and fast growing startup, we operate like owners and trust each other to be the same.
  • Proactive and respectful: We take our obligation to dissent seriously, while respecting the diversity in perspectives.

Requirements

  • 10+ years of software development experience, preferably with startup experience
  • BS or MS in engineering, preferably CS, EE, Math or Physics from an esteemed engineering school
  • Prior experience with location and mapping technologies, geospatial services and data sets, device-to-cloud technologies, real-time systems
  • Proven skill in algorithms and data structures, first principles problem solving, math and numbers, open-ended problems with randomness and probabilities, lateral thinking
  • Prior experience with building production systems at scale, APIs, ML, web applications, analytics

Engineering Lead — Applications

Role

  • Lead the engineering team to build HyperTrack's web applications and marketplace integrations
  • Build simple and useful product experiences, application workflows and user journeys, and work closely with users to continuously improve them
  • Build integrations with 3rd party platforms, list the product on marketplace ecosystems, and iterate based on product usage
  • Continuously improve product dashboards, embeddable views, APIs and other interfaces of the product to accelerate time-to-market for our customers building with HyperTrack
  • Make decisions around front-end and back-end architectures of product features, and actively manage its evolution
  • Influence product direction, feature roadmap and user experience based with a deep grasp of the context and priorities
  • Improve the performance of dashboards, features, and analytics
  • Directly interact with users to listen for the business problem, identify solutions, and then work closely with them to deliver them through the product

Impact

Our customers count on HyperTrack to for location-based automation of their business. This means trusting us with making decisions about how orders get fulfilled, customers experience their product, fleets get paid, development teams spend their time and operations are managed.

We are a small team with large ambitions and growing fast. You will have a decisive, foundational and cultural impact on the engineering team and the company.

HyperTrack is changing the way businesses operate. We make things possible that were earlier not possible. As part of our job, we discover new businesses, use cases and sometimes countries(!). Enabling the creation economy and pushing the boundaries of possibility is a daily joy you will experience in your role.

Culture

  • Make customers happy: We are fiercely user-centric and need to focus on solving the customer's problem in ways they might often not know. When in doubt, we put our user's need ahead of our personal needs.
  • The quality-speed flywheel: Speed is existential for startups to disovery and fulfill market need, and quality is existential for cloud businesses that customers trust their mission-critical production applications with. We believe that the two exist harmoniously.
  • Radically open communication: More transparency makes us better at what we do. In a dynamically changing and fast growing startup, we operate like owners and trust each other to be the same.
  • Proactive and respectful: We take our obligation to dissent seriously, while respecting the diversity in perspectives.

Requirements

  • 10+ years of software development experience, preferably with startup experience
  • BS or MS in engineering from an esteemed engineering school
  • Prior experience with building easy-to-use B2B SaaS products with dashboards and analytics that users love
  • Proven skill in understanding customer's business context, use cases, and requirements, and solving the problem in a way that works for the user and makes the product better
  • Good judgement and methodology to balance time-to-market with get-it-right
  • Prior experience with leading diverse and cross-functional teams
  • Experience with multiple end-to-end product lifecycles with shipping production code at high velocity, working with cloud technologies
  • Language-agnostic, comfortable with any of the leading web application frameworks such as Nodejs, React, Redux, Angular as well as back-end programming languages like Python, Go, or Java


Software Engineer — Android

We are looking for an Android software engineer to help create, build, and maintain location-based applications and features deployed to millions of our customers’ devices. 

  • Work directly with HyperTrack customers to assist them in deploying your ready-to-use applications and being delighted by them.
  • Collaborate with customer product teams who need help forking and customizing your open-sourced applications to meet their use cases.
  • Work on HyperTrack’s mobile SDKs to deliver on our promise of accurate live location data with minimal battery drain, achieve smooth integrations, and help customer engineering teams with customer applications deployment to production.

This role requires outstanding communication skills, collaborative problem solving, sophisticated design, and a commitment to creating quality products. 

Candidates for this role are ideally based in Eastern Europe and are able to remotely collaborate across multiple time zones with HyperTrack’s platform and mobile teams in Ukraine and San Francisco. 

Responsibilities:

  • Support and cultivate our product mindset culture by working directly with HyperTrack customers and product management to determine customer needs, analyze requirements, and contribute to planning and executing on our product roadmap.
  • Demonstrate flexibility and leadership in handling challenges while remaining focused on the responsibility of creating a sustainable and reliable codebase.
  • Design and plan backward- and forward-compatible SDK APIs to preserve existing customer experiences while planning for growth and migration.
  • Design and implement performant SDK features and modules to interact with HyperTrack’s back-end platform APIs, with support for high maintainability.

Experience & Skills:

  • 3+ years building applications on the Android platform and its different versions
  • Outstanding and natural ability to process requirements, identify multiple solution options, understand their complexities, and define the required scope of work to get tasks done
  • Knowledge of the Android ecosystem including Maps and Location APIs
  • Experience with RESTful APIs to connect applications to backend services
  • Understanding of Google’s Android design principles and interface guidelines
  • Familiarity with software development best practices and coding standards
  • Most importantly: drive, energy, and motivation to succeed at delivering high quality work and delightful customer experiences

Bonus Qualifications:

  • BS or MS in Computer Science or related technical field
  • Experience with offline storage, background services, threading, FCM, and performance tuning
  • Contributions to open source projects

Software Engineer — iOS

We are looking for an iOS software engineer to help create, build, and maintain location-based applications and features deployed to millions of our customers’ devices. 

  • Work directly with HyperTrack customers to assist them in deploying your ready-to-use applications and being delighted by them.
  • Collaborate with customer product teams who need help forking and customizing your open-sourced applications to meet their use cases.
  • Work on HyperTrack’s mobile SDKs to deliver on our promise of accurate live location data with minimal battery drain, achieve smooth integrations, and help customer engineering teams with customer applications deployment to production.

This role requires outstanding communication skills, collaborative problem solving, sophisticated design, and a commitment to creating quality products. 

Candidates for this role are ideally based in Eastern Europe and are able to remotely collaborate across multiple time zones with HyperTrack’s platform and mobile teams in Ukraine and San Francisco. 

Responsibilities:

  • Support and cultivate our product mindset culture by working directly with HyperTrack customers and product management to determine customer needs, analyze requirements, and contribute to planning and executing on our product roadmap.
  • Demonstrate flexibility and leadership in handling challenges while remaining focused on the responsibility of creating a sustainable and reliable codebase.
  • Design and plan backward- and forward-compatible SDK APIs to preserve existing customer experiences while planning for growth and migration.
  • Design and implement performant SDK features and modules to interact with HyperTrack’s back-end platform APIs, with support for high maintainability.
  • Maintain and expand our open source cross-platform wrappers that expose the SDK APIs for other platforms.
  • Maintain the existing App Store and sample applications and create new ones.
  • Keep our SDK documentation up to date.

Experience & Skills:

  • 3+ years building applications on the iOS platform and its different versions
  • Outstanding and natural ability to process requirements, identify multiple solution options, understand their complexities, and define the required scope of work to get tasks done
  • Knowledge of the iOS ecosystem including Maps and Location APIs
  • Experience with RESTful APIs to connect applications to backend services
  • Understanding of Apple’s Human Interface Guidelines
  • Strong knowledge of functional programming using Swift programming language
  • Most importantly: drive, energy, and motivation to succeed at delivering high quality work and delightful customer experiences

Bonus Qualifications:

  • BS or MS in Computer Science or related technical field
  • Experience with offline storage, threading, APNs, and performance tuning
  • Contributions to open source projects

Hypertrack is building a service oriented sales organization to drive customer adoption and accelerate revenue growth. As a sales focused solution architect you will be responsible for qualifying prospective buyers, discover their business issues, identify the problems preventing them from achieving their goals, and link the HyperTrack solution to these problems and goals in a differentiated solution map. Finally, you will be expected to identify the value metrics (KPIs) that will define customer success, understand the decision making process, and build a plan to ensure that a positive outcome is achieved.

We are looking for a Sales Focused Solutions Architect with mastery in selling technology to technical decision makers and developers. Candidates must have extensive knowledge of the full-stack software development landscape and a customer-focused mindset. Must be a hands-on technical expert who will drive sales activities in the region. This is not a passive technical advisory role supporting sales efforts with technical slides and documentation. This is a proactive, engaging, customer-focused, problem-solving position with the goal of driving sales results.

Requirements:

  • 5+ years experience as a hands-on software architect, in a customer facing capacity
  • Prior technical Pre-Sales experience
  • Prior experience presenting to IT executives, decision makers and highly technical audiences
  • Fluency with API first Web/Mobile development and tools, including but not limited to: RESTful APIs, GraphQL, React, Flutter, Javascript, Android, iOS, Java, Python
  • Ability to present HyperTrack's unique value proposition, vision, strategy, and road map
  • Strong bias for action, drive, initiative
  • Charismatic self-starter with a natural ability on stage, in the spotlight, and with customers
  • Analytical ability, problem solving skills and decision-making skills
  • Excellent interpersonal skills including written and oral communication, able to build relationships easily and deepen them over time
  • Authenticity and a genuine desire to engage customers and understand their business challenges
  • Passionate about post-sales customer success

Desired Skills and Experience:

  • Prior sales experience
  • Experience in logistics, delivery, or fleet management
  • Experience selling API first SaaS solutions
  • Bachelor's Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience

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