Robert Crowe

After a decade of collaborating with healthcare organizations to design and implement a variety of workforce solutions, Robert realized a better solution was indeed possible. One that empowers facilities and clinicians to directly and transparently come together without a middleman, and allows facilities to pay their clinicians more while still saving hundreds of dollars per shift.

It wasn’t long before fellow industry veteran Suzanne Masino was also convinced that this was in fact a better way. They combined years of industry experience to build a marketplace that empowers healthcare organizations to directly build, organize, and engage their own flex workforce. One that streamlines hiring, validates licensing and credentialing, and leverages AI to optimize matches and the worker’s experience.

In July 2022, Matchwell was acquired by Medical Solutions, one of the largest healthcare staffing providers in the U.S., further expanding its reach and capabilities.

In 2024, Crowe spearheaded the launch of state-wide resource pools, including partnerships with the Indiana Hospital Association and the Illinois Health and Hospital Association, to address workforce supply issues in healthcare.

Robert Crowe's innovative approach to healthcare staffing continues to shape the industry, focusing on transparency and efficiency of enabling healthcare facilities to build internal talent pools.

“I don't recommend healthcare systems go build their own proprietary technology. Too much technology already exists out there, you know. So go find partners. Go find the technology components that you can embrace and use to manage your float pools, to manage your access to manage contract work, etc, you know, think, you know, kind of like an internal agency, but you know all that technology exists, so just go find the partners, and with a press of a button, you can now uberize your workforce.”

Matchwell is instrumental in supporting healthcare organizations as they pursue a path toward more control over how they provide care with qualified, vetted talent. By helping facilities build out flexible talent pools, Matchwell is driving the idea and execution of internal agencies.  

“Empowerment can truly be revolutionary. We’re on a mission to save the healthcare industry $1B in agency fees while also donating a vaccine with every shift booked – in the end, positively affecting lives both here in the US and across the globe.”

‍Robert Crowe – Founder & CEO at Matchwell (part of Medical Solutions)

Partnership with Medical Solutions

In 2022 Medical Solutions acquired Matchwell to combine their healthcare staffing expertise with Matchwell's innovative AI-enabled marketplace technology. 

The acquisition expanded Medical Solutions' service portfolio by incorporating Matchwell's subscription-based and per diem services, while also strengthening their ability to match healthcare professionals with various clinical settings including hospitals, skilled facilities, and clinics. 

The integration of Matchwell's operations and team enhanced Medical Solutions' approach to healthcare staffing, ultimately helping both entities improve their ability to connect healthcare providers with facilities and deliver better patient care outcome. 

As the healthcare industry continues to face staffing challenges, Matchwell's transformative approach to flexible staffing solutions positions it as a key player in shaping the future of healthcare workforce management. By embracing innovation and adaptability, Matchwell helps  healthcare organizations navigate staffing complexities while ensuring the delivery of high-quality patient care.