Who is Nursa?
Nursa is a nationwide platform that exists to put a nurse at the bedside of every patient in need quickly and safely, removing the financial strain and operational gaps of traditional staffing methods.
Nursa’s real-time technology enables hospitals, health systems, skilled nursing facilities and community organizations to easily secure qualified, local nursing talent for per diem shifts. Nursa helps healthcare facilities fill short-term staffing shifts with clinicians who look for flexibility.
The company streamlines the per diem process of filling shifts by connecting facilities directly to its network of available clinicians. Once a shift is posted, Nursa makes it immediately available to nurses and nursing assistants who can then request to fill the shift. Facility directors can then review all interested clinicians and schedule the one that fits their needs.
“Tech such as Geo-location capabilities transformed the consumer experience and they are improving the experience of healthcare staffing. We are working with HyperTrack team to add it to our experience.”
Ben Chapman
Product Leader, Nursa
Business Need for Location Intelligence in Nursa Platform
Nursa is rapidly growing as the preferred platform for hospitals and other healthcare facilities to hire nurses and clinicians to staff shifts across the United States. Nursa’s CEO, Curtis Anderson, was named one of the “Top 50 Leaders Shaping the Gig Economy” for creating the leading marketplace for connecting nurses and nursing assistants with facilities. As Curtis evaluated the entire lifecycle of hiring with the Nursa platform, three areas showed the compelling business need for adding location intelligence to improve business outcomes:
Pre-shift: Preemptively addressing no-call no-show (NCNS) and/or late arrival situations (notifying facilities and ops in advance, allowing more time to find a potential replacement)
As a facility scheduler, when I schedule a clinician, I need visual confirmation that they are on their way and will arrive and complete their shift on time.
As a clinician, when I’m scheduled on a shift, I need reminders to help me arrive on time.
On-shift: Accurate shift reporting (automating clock in/out, mediating clinician/facility shift report disputes, resolving facility inquiries and invoice complaints, “proof of work”)
As a clinician, when I start a shift, I need an easy way to confirm my arrival so I can get paid instantly.
As a clinician, when I complete a shift, I need an easy way to confirm my shift so I can get paid instantly.
Post-shift: Accurate payments that are fair to the facilities and clinicians:
As a facility decision maker or accounts payable contact, when I receive an invoice, I need data to ensure that it is accurate (e.g., a way to compare invoice line items against facility time tracking data and/or a trusted time tracking data feed from Nursa).
As a clinician, I want to be paid as soon as possible for the shift, based on the hours worked.
The Nursa team engaged HyperTrack, the leading location intelligence solution provider for shift work marketplaces, for a six-week rapid onboarding program.
"We are excited to bring location intelligence to millions of PagarBook users with our PagarBook Geo product, powered by HyperTrack. Every business regardless of their size, can use PagarBook Geo to track their on field staff, see timelines, the path traveled, and the tasks logged by employees."
Adding HyperTrack’s Location Intelligence to the Nursa Platform with six-week onboarding
Activities and key moments
Business Value Discovery and Scoping
Solution Planning and Implementation
The initial launch of location intelligence for the Nursa platform
CEO, CTO, Product Management Leader
CEO, CTO, Product Management Leader, Marketplace Billing and payments Engineering Lead , Engineering Manager and team members
CTO, Product Management Leader, Marketplace Billing and payments Engineering Lead, Engineering Manager and team members
CTO, Product Management Leader, Marketplace Billing and payments Engineering Lead, Engineering Manager and team members
VP of Product, VP Engineering and mobile team
VP of Product, VP Engineering and mobile team
VP of Product, VP of Engineering and mobile team
Define the ROI thesis, success metrics, and user stories for the pilot.
Define the pilot rollout scope and estimate volumes.
Create the production-ready build-out of the solution with the integrated architecture, workflows, and reporting/dashboards
Engage legal and security to review documentation for the rollout
HyperTrack and Nursa teams connected by Slack
Demo of HyperTrack product
Discuss and agree upon the business value delivered by HyperTrack for each phase of the shift lifecycle (Pre-shift, On-shift, Post-shift)
Discuss and prioritize the use cases for the rollout
“Hello World” Proof of concept for HyperTrack - Nursa Integration completed
Draw up HyperTrack and Nursa joint solution architecture
Set up workers and places, create workflows to initiate and complete work tracking, and consume the data and views HyperTrack generates
Joint Solution Architecture for delivering location intelligence for the Nursa Platform
Streamlining the Nursa marketplace operations with Location Intelligence
The Nursa team is excited and looking forward to leveraging location intelligence from HyperTrack to improve the fill rates by detecting No-Call No-Show (NCNS) sooner and acting on those to provide backfill with a nearby nurse or clinician. Having access to impartial location data for the entire shift lifecycle empowers the Nursa team to pay the nurses and nurse assistants based on the hours worked while ensuring that facility managers have complete visibility of the shift workers, minimizing the payment disputes due to differences in the hours worked.
The Nursa team also looks forward to leveraging location data to predict NCNS with higher accuracy and roll out instant pay solutions for workers with the highest reliability ratings.
About HyperTrack
HyperTrack provides the building blocks to add location intelligence to the shift work marketplace, field service management, and CRM solutions such as HubSpot and Salesforce. Our APIs and SDKs for planning, assigning, tracking, and verification learn from the ground-truth data to improve operational KPIs, including job completion or fill rate, workforce reliability with lower No-Call No-Show(NCNS) incidences, higher productivity, and on-time delivery.
HyperTrack provides workforce automation and proof-of-work solutions trusted by over 300 companies worldwide in various industries, from technology, light industrial, security, retail, hospitality, and healthcare to energy and transportation. Start building with the free trial at https://hypertrack.com/
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