Add Location Intelligence to Your Shift Work Marketplace, Field Service Management and CRM

Shift Work Marketplace

Eliminate surprise No Call No Show (NCNS) and delays

Improve workforce reliability by tracking the pre-shift activity from home to the shift location and estimated arrival time (ETA) based on traffic.

Reduce overstaffing and backup/on-call worker payouts.

Backfill the last-minute cancellations for higher fill rate

Search for nearby, eligible, and available workers to backfill the cancellation. HyperTrack-powered shift-work marketplaces deliver over 95% fill rate with real-time matching of the workers with shifts.

Automate payment dispute resolution with indisputable location intelligence

Verify payouts based on live location, time spent at specific sites, and distance traveled instead of error prone manual reporting.

Manage workforce exceptions with real-time visibility, alerts, and a streamlined backfill process

Reduce cost of recruiting by 25% or more by adding live location tracking capability to determine candidate availability.

Tracking The Shift Timeline with Location Intelligence from HyperTrack

JOB CREATED

Nearby Search to present the job to workers in the area

T-2 Hours

Tracking the worker starting 2 hours before the start all the way to the end of the shift

Job Begins

Arrival notification with Geofencing when the worker arrives at destination

Job in Progress

Flag & Manage Exceptions when you see the worker hasn't started off or will be late for the shift

Key Events

Automate Clock-In, Clock-Out and Break Timing captured without manual record keeping

Insights

‍Interactive Map Views to visualize workers in the field and at job sites during job assignments

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Traba Uses HyperTrack APIs to Create a Single Source of Truth for Worker Payments

"With HyperTrack, we are now able to track 100% of shifts, and we greatly increase the time on shifts that are accurately tracked.Workforce automation helps us deliver 98.3% fulfillment rate with high worker quality."

Akshay Buddiga

Co-Founder & CTO

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Shift Work Summit

Sep 26, 2024

The Shift Work Summit (formerly Gig Work Summit) is the premier event for product and ops teams who are building the tech and processes for shift work marketplaces and internal labor pools. This event is for those who scale hiring for both 1099 and W2 workers in healthcare facilities, retail, light industrial, hospitality, oil and gas and other industries.

If you are working in a shift work marketplace or building internal labor pools, we're calling upon you to share your expertise and insights with an audience of your peers to move the industry forward.

Field Service Management

Let the client know that the professional is on the way

Provide dispatch notification, the Estimated Time of Arrival (ETA), and a tracking link to advise the customer when the pro is on the way.

Plan the work day for each field service professional for maximum productivity

Schedule and route field visits for each professional, considering commute distance, time required for each visit, and appointment time as applicable.

Manage workforce exceptions with real-time visibility, alerts, and a streamlined backfill process

Document arrival and departure times for each visit to ensure sufficient time was dedicated to the task at hand (a sales meeting or equipment maintenance).

Improve resource planning and forecasting of the field workforce productivity, reduce costs and increase revenue.

Tracking The Field Service Timeline with Location Intelligence from HyperTrack

job SCheduled

Nearby Search to present work schedules to technicians in the area

tRACKING

Tracking technicians as they travel to work sites and complete service appointments

Job Begins

Automate the documentation of equipment maintenance or site visits via Geofences

Job in Progress

Notification with Geofencing when the technician is approaching the work location

Key Events

Automate Clock-In, Clock-Out and Break Timing captured without need to press any buttons in the App

Job done

‍Automate Payouts based on distance traveled or time spent at specific work sites

Scores

‍View Running Scores of daily operations with interactive map views to visualize how time is spent in the field

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W Energy Uses HyperTrack APIs to Build Mobile Apps for Field Technicians

“We allow customers to define operational rules for productivity, once they apply those rules the last mile delivery on the mobile app gives them a list of prioritized tasks for that day.”

Hari Dutt

Director of Product Management

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CRM

Automate distance-based expense reimbursements

No need to manually enter visits into the CRM tool with the distance traveled - HyperTrack automates the visit entries and corresponding distance traveled in CRM for automated reimbursements of the travel costs.

Free up the field service and sales team to spend more time with the customer and less time doing manual data entry!

Increase the weekly number of visits per field sales and service representative

Route the field professional to minimize the commute distance and maximize the time spent with customers.

Assign new visits based on the real-time location, estimated time of arrival (ETA), and estimated time of completion (ETC) of the team member to visit nearby customers.

HubSpot Integration →

HyperTrack and HubSpot Accelerate Field Sales and Service Performance at India’s Edutech Juggernaut LEAD School

“HyperTrack helps us improve salesforce productivity and performance with real time visibility, fleet analytics and automated capture of CRM data.

The insights through HyperTrack’s location intelligence data are the important levers for revenue planning and sales forecasting at LEAD School. With accurate ground truth, we are able to quantify the face to face time efforts required to convert each category of school.”